Phil James Upholstery customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Our contact details
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
● Names and contact details
● Addresses
● Payment details (including card or bank information for transfers and direct debits)
We collect or use the following information for the operation of customer accounts and guarantees:
● Names and contact details
● Addresses
● Payment details (including card or bank information for transfers and direct debits)
We collect or use the following information for recruitment purposes:
● Contact details (eg name, address, telephone number or personal email address)
● Employment history (eg job application, employment references or secondary employment)
● Right to work information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
● Consent
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
● Consent
Our lawful bases for collecting or using personal information for recruitment purposes are:
● Consent
Where we get personal information from?
● People directly
● We do not ask for or record any personal information if you visit or browse our website
How long we keep information?
We store personal information indefinitely:
Any payment information is destroyed within 48 hours
Who we share information with
Data processors
This data processor does the following activities for us: We use Google Cloud based storage to keep back up data of our software.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal data.
Your right to rectification - You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline number: 0303 123 1113 Website: https://www.ico.org.uk/make-a-complaint
Last updated
24 May 2024